Privacy Policy

Virtual Staging Solutions LLC is a Texas limited liability company. We may operate and market our services under the name VSS.

We may collect the following categories of information:

Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Billing information
• Property information
• Order details
• Messages, feedback, and revision requests
• Photos, images, floor plans, branding assets, copy, and other materials you provide to us

Information collected automatically

When you use our website, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type
• Device information
• Operating system
• Referring pages
• Pages viewed
• Dates and times of visits
• Basic usage and analytics data

Information from third parties

We may receive information from third parties such as payment processors, analytics providers, marketing platforms, CRM providers, hosting providers, and other vendors that support our business operations.

We may use information to:

• provide and improve our services
• respond to inquiries and communicate with you
• prepare quotes, process orders, and deliver work
• manage revisions and customer support
• process payments and maintain financial records
• operate, maintain, and improve our website and internal systems
• send service-related messages and, where permitted, marketing communications
• detect, prevent, and investigate fraud, abuse, security issues, and other misuse
• comply with legal obligations
• enforce our Terms of Service and protect our rights

We may disclose information:

• to service providers, vendors, contractors, and partners who assist us in operating our business and delivering services
• in connection with an actual or proposed merger, sale, financing, acquisition, or transfer of assets
• if required by law, subpoena, court order, or legal process
• where we believe disclosure is necessary to protect our rights, property, safety, customers, or others
• with your direction or consent

We do not sell personal information for money in the ordinary course of our business.

Our services often require you to provide photos, images, floor plans, branding assets, copy, and similar project materials (“Customer Content”). We use Customer Content to provide the requested services, communicate with you, manage revisions, maintain records, support operations, and improve our workflows.

You represent that you have all rights and permissions necessary to provide Customer Content to us and to authorize our use of it in connection with the services.

We may retain Customer Content and related project files for recordkeeping, backup, support, dispute resolution, legal compliance, business continuity, internal operations, and other legitimate business purposes unless otherwise agreed in writing.

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate our website, understand usage, improve performance, remember preferences, and measure marketing effectiveness.

You may control cookies through your browser settings, though disabling cookies may affect site functionality.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, preserve backups, and operate our business.

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have legal rights regarding your personal information, including rights to access, correct, delete, or obtain a copy of certain personal information, subject to applicable law.

To submit a privacy request, contact us at: hello@joinvss.com

We may need to verify your identity before processing a request. We may deny or limit requests where permitted by law.

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly. Even if you opt out of marketing emails, we may still send transactional or service-related communications.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of third parties.

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.